We are pleased to announce that we are NOW OPEN for 2021/22 Winter bookings so get in quick to reserve your stay in the luxury, warmth and comfort of Yu Kiroro!
For 2021/22, choose between two rate type options to suit the needs of your group.
You can save big with our most affordable ‘Advanced Purchase’ rates. Full payment is required at the time of booking, cancellations are non-refundable and changes may incur a fee.
Or if you want more flexibility, book our ‘Best Flexible Rate’ which allows you to make a 20% deposit at the time of booking, and pay the balance 60 days from your arrival, benefitting from flexible cancellation terms should your holiday not be possible due to COVID travel restrictions.
This winter, many low cost airlines are offering regular, affordable flights between Sapporo and many cities of Japan. Click here for more information.
Terms and Conditions
- ‘Advanced Purchase’ bookings require full payment at the time of booking and are non-changeable and non-refundable in the event of cancellation (see point 3)
- ‘Best Flexible Rate’ bookings require a 20% non-refundable down-payment at the time of booking and non-refundable payment of the final balance 60 days prior to check-in (see point 3)
- Special COVID-19 cancellation fee flexibility will be considered on a case-by-case basis, for the following reasons only:
- Border closures prevent travel to Kiroro on your booked travel date, or,
- There is official advice from the Government of your home country or official advice from the Japanese Government, stating not to travel, or,
- Your airline has cancelled your flight to Kiroro citing COVID-19 reasons.
* Only cancellation in writing to firstname.lastname@example.org with proof of airline cancellation notice or government announcement are accepted as a proof of COVID cancellation eligibility.